Right of cancellation

Right of withdrawal for consumers 

(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.) 

Withdrawal instructions 

Right of withdrawal 

You have the right to withdraw from this contract within 100 days without giving any reason. 

The withdrawal period is 100 days from the day 

- on which you or a third party named by you, who is not the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and these are delivered together; 

- on which you or a third party named by you, who is not the carrier, took possession of the last item, provided you ordered several goods as part of a single order and these are delivered separately; 

To exercise your right of withdrawal, you must inform us (ICON BRANDS SL, Calle Alcala 20, 28014 Madrid, Spain, phone: +905309478832, e-mail address: hello@sokks-official.com) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory. 

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired. 

Consequences of withdrawal 

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. 

You must return or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the 14-day period. 

You bear the direct costs of returning the goods. 

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality. 

Grounds for exclusion or expiry 

The right of withdrawal does not apply to contracts 

- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer; - for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded; - for the delivery of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence; - for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts. 

The right of withdrawal expires prematurely in the case of contracts 

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; 

- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature; - for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery. 

Model withdrawal form 

(If you wish to withdraw from the contract, please fill out this form and return it.) - To ICON BRANDS SL, Calle Alcala 20, 28014 Madrid, Spain, phone no.: +905309478832, e-mail address: hello@sokks-official.com : 

- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) 

- Ordered on (*)/ received on (*) 

- Name of the consumer(s) 

- Address of the consumer(s) 

- Signature of the consumer(s) (only for notification on paper) 

- Date

(*) Delete as appropriate.